How to change the recipient for email notifications.

  • tuckandbundle
    Asked on April 4, 2018 at 1:51 PM

    Hello,


    we changed our email within the jotform settings today, but for some reason all forms submitted still get sent to our old email address.

    Please advise on how to fix the issue.


    Thank you,

  • David JotForm Support Manager
    Replied on April 4, 2018 at 2:53 PM

    Please follow this guide to find and change the email address used for submission notification: https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email