- kacowperAsked on April 04, 2018 at 02:45 PM
I selected to encrypt my form and now it asks for my private key info. I have no idea what that is. Can you help?
- JotForm SupportEltonCrisAnswered on April 04, 2018 at 03:50 PM
When you enabled "Encrypt Form Data" on your form, it should have shown you the encryption wizard where you need to create a private key. You might already have created one so I suggest to check your downloads folder and look for the jotform.key file. Please refer to this guide https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them#Where-Can-I-Find-the-Private-Key-After-Downloading-It
And here's the instruction on how the data encryption was enabled on your form and how to create a private key file https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them#How-Can-I-Enable-Form-Encryption.