I have your form on my wix website but payments are not going through to stripe

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    MattLarson
    Asked on April 04, 2018 at 03:37 PM

    Payment Error

    Payment was unsuccessful. Your credit card was not charged.

    Go back and fix

     

    This is the message that it recieved when people try to pay on the website

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    MattLarson
    Answered on April 04, 2018 at 03:44 PM

    I can't answer this.  That is why I contacted you.

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    MattLarson
    Answered on April 04, 2018 at 03:56 PM

    I think I'm talking to myself

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    MattLarson
    Answered on April 04, 2018 at 04:13 PM

    Does anyone work here?

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    Victoria_K
    Answered on April 04, 2018 at 05:36 PM

    Of course, we are here. 

    From what I can see at the form on the page you shared, I suppose the error occured because of your payment integration being on a test mode:

    1522877692screenshot9mxhx.png

    Please change the mode to Live and try again.

    We will gladly assist if the issue happens again, just let us know.

    Thank you!