Remove a person as recipient of the email notification of a contact form

  • Profile Image
    Jeffrey Heacock 
    Asked on April 04, 2018 at 03:37 PM

    Jake Lorenzen has changed positions and no longer required to be on the following form.

    https://www.pfaffvw.com/we-want-your-car/

    you can replace him with Antoine Mattiucci amattiucci@pfaffauto.com 

  • Profile Image
    Mike_G
    Answered on April 04, 2018 at 04:54 PM

    To my understanding, you would like to remove the email address of Jake Lorenzen as one of the recipients of the email notification of the form on the website you shared, is that correct?

    We will be glad to help you with your request, however, we can only grant such request if you are logged to the account. Or, you can also do it on your end, you can refer to the image below.

    1522875140t16_49_34.png

    if you have other questions or concerns, please do not hesitate to let us know.

  • Profile Image
    Jeffrey Heacock 
    Answered on April 04, 2018 at 05:43 PM
    Thank you!
    I am unsure who has the log in for this account...would you have a username I could refer to and from there I can likely direct it to that individual.
    First initial last name type thing?
    Thanks
    Jeffrey Heacock
    VW / Audi Brand & Database Marketing Specialist
    jheacock@pfaffauto.com
    C: 416.464.6987
    Pfaff Automotive Partners
    220 Caldari Road
    Vaughan, ON
    L4K 4L1
    www.pfaffauto.com
    DISCLAIMER: This documentation transmitted by electronic mail is intended for the use of the individual to whom or the entity to which it is addressed and may contain information which is confidential and privileged. Confidentiality and privilege are not lost by this documentation having been sent to the wrong electronic mail address. If you are not the intended recipient or the person responsible for delivering it to the intended recipient please notify the sender immediately and destroy this document as well as any copies of it. Any distribution, reproduction or other use of this document is strictly prohibited. Pfaff Automotive Partners and its affiliates cannot be held liable for any damage that may be caused by viruses or transmission errors.
    ...
  • Profile Image
    Kevin_G
    Answered on April 04, 2018 at 07:53 PM

    The username is pfaffauto and the address "d******l*@pfaffauto.com". If you recognize the address and have access you may request a password change.

    How-to-reset-the-password

    I hope this helps.

  • Profile Image
    Jeffrey Heacock 
    Answered on April 04, 2018 at 09:43 PM
    I feel like I’m playing wheel of fortune here LOL
    Can I take an E?
    I’ll see if anyone can recognize this.
    Thanks
    Jeffrey Heacock
    VW / Audi Brand & Database Marketing Specialist
    jheacock@pfaffauto.com
    C: 416.464.6987
    Pfaff Automotive Partners
    220 Caldari Road
    Vaughan, ON
    L4K 4L1
    www.pfaffauto.com
    DISCLAIMER: This documentation transmitted by electronic mail is intended for the use of the individual to whom or the entity to which it is addressed and may contain information which is confidential and privileged. Confidentiality and privilege are not lost by this documentation having been sent to the wrong electronic mail address. If you are not the intended recipient or the person responsible for delivering it to the intended recipient please notify the sender immediately and destroy this document as well as any copies of it. Any distribution, reproduction or other use of this document is strictly prohibited. Pfaff Automotive Partners and its affiliates cannot be held liable for any damage that may be caused by viruses or transmission errors.
    ...