Form's edit mode loads blank.

  • wppuppet
    Asked on April 4, 2018 at 3:43 PM

    Hello,

    I am trying to edit a form I've created but when I click on "edit form" it takes me to a completely blank screen: https://www.jotform.com/build/80665423651255


    Jotform Thread 1435448 Screenshot
    Page URL: https://www.jotform.com/build/80665423651255
  • Richie JotForm Support
    Replied on April 4, 2018 at 4:55 PM

    Cloned your form but I can't seem to replicate the issue.

    I can edit the form in the form builder.

    Forms edit mode loads blank Screenshot 20

    Cleared your form cache.
    Let us know if the issue still remains.

    Thank you.

  • wppuppet
    Replied on April 4, 2018 at 5:06 PM

    I can't edit in Google Chrome (get blank screen) but I have been able to edit it in Microsoft Edge.

  • wppuppet
    Replied on April 4, 2018 at 5:43 PM
    For some reason, I can't edit in Googe Chrome but am able to do it in
    Microsoft Edge so that's what I've done.
    ...
  • David JotForm Support Manager
    Replied on April 4, 2018 at 7:53 PM

    I just checked your form in edit mode using Chrome browser, and it loaded fine. Please try clearing your Chrome's cache: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en 

  • wppuppet
    Replied on April 5, 2018 at 5:37 PM

    Thanks - that worked!