How to create action trigger items to send email using survey form

  • Profile Image
    landonkf
    Asked on April 04, 2018 at 08:06 PM
    2. Do you have the ability to create "triggers" For example out of 20 questions on a survey, 5 of them may be action items for me, which I get a trigger email telling me to do those action items when a survey is completed based on the responses. 
  • Profile Image
    jonathan
    Answered on April 04, 2018 at 08:11 PM

    I think what you are looking for is the conditional email feature.

    Please check our user guide: How to Send Email Based on User's Answer

    Let us know if you need further assistance.