How can I determine my version of JotForms?

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    cyberchucktx
    Asked on October 31, 2012 at 12:58 PM

    I have Jotforms for my organiization (Texas A&M Health Sciecne Center), but I found a bug related to use of extensions in an upload form button. 

    The bug is fixed in the online/free version but apparently *not* in my version.

    What version am I using? Is there any easy way to tell? I've got a request into our help desk but havne't heard an answer yet.

    Thanks,

    Charlie Lindahl / clindahl@tamhsc.edu

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    moonzkie
    Answered on October 31, 2012 at 01:12 PM

    Hi,

    Based on our records you have the your account is under free version. But a way for you to know your account type (version) you may check it under account settings, here's how:

    1.  Login to Jotform
    2.  Click the Account Settings button in the lower part of the page

    The Account Type determines your account version...

    Thank you.

  • Profile Image
    cyberchucktx
    Answered on October 31, 2012 at 01:34 PM
    No, I want the VERSION.
    The version I'm interested in is the version I have at work (I know I have the free version in the hosted form).
    I've attached a screenshot of my "Account Settings" screen.
    SO ... can you tell me how to look up the VERSION (v2, v3, etc.) ?
    Thanks,
    Charlie
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    moonzkie
    Answered on October 31, 2012 at 01:52 PM

    I'm sorry for the misunderstanding.

    JotForm is now in Version 3.0.

    Thank you.

  • Profile Image
    cyberchucktx
    Answered on October 31, 2012 at 02:02 PM
    Hello:
    This is NOT my question.
    My question is: WHAT VERSION IS THE JOTFORMS I USE AT WORK?
    We have an in-house version of Jotforms. I am getting a different response to my form online (Free version, hosted)
    from the form I have online on OUR Jotforms instance.
    So ... I want to find out WHAT VERSION OF JOTFORMS AM I USING AT WORK?
    Surely there is SOME way to discover this?
    Charlie
  • Profile Image
    moonzkie
    Answered on October 31, 2012 at 02:15 PM

    I'm am sorry, do you have the Licensed version of JotForm? 

    For licensed JotForm concerns please send an email to contact@interlogy.com or you can contact them directly here: http://interlogy.com/contact.html our developers and administrators who are very much familiar with the settings would be glad to help you with.