What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I determine my version of JotForms?

    Asked by cyberchucktx on October 31, 2012 at 12:58 PM

    I have Jotforms for my organiization (Texas A&M Health Sciecne Center), but I found a bug related to use of extensions in an upload form button. 

    The bug is fixed in the online/free version but apparently *not* in my version.

    What version am I using? Is there any easy way to tell? I've got a request into our help desk but havne't heard an answer yet.

    Thanks,

    Charlie Lindahl / clindahl@tamhsc.edu

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    Answered by moonzkie on October 31, 2012 at 01:12 PM

    Hi,

    Based on our records you have the your account is under free version. But a way for you to know your account type (version) you may check it under account settings, here's how:

    1.  Login to Jotform
    2.  Click the Account Settings button in the lower part of the page

    The Account Type determines your account version...

    Thank you.

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    Answered by cyberchucktx on October 31, 2012 at 01:34 PM
    No, I want the VERSION.
    The version I'm interested in is the version I have at work (I know I have the free version in the hosted form).
    I've attached a screenshot of my "Account Settings" screen.
    SO ... can you tell me how to look up the VERSION (v2, v3, etc.) ?
    Thanks,
    Charlie
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    Answered by moonzkie on October 31, 2012 at 01:52 PM

    I'm sorry for the misunderstanding.

    JotForm is now in Version 3.0.

    Thank you.

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    Answered by cyberchucktx on October 31, 2012 at 02:02 PM
    Hello:
    This is NOT my question.
    My question is: WHAT VERSION IS THE JOTFORMS I USE AT WORK?
    We have an in-house version of Jotforms. I am getting a different response to my form online (Free version, hosted)
    from the form I have online on OUR Jotforms instance.
    So ... I want to find out WHAT VERSION OF JOTFORMS AM I USING AT WORK?
    Surely there is SOME way to discover this?
    Charlie
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    Answered by moonzkie on October 31, 2012 at 02:15 PM

    I'm am sorry, do you have the Licensed version of JotForm? 

    For licensed JotForm concerns please send an email to contact@interlogy.com or you can contact them directly here: http://interlogy.com/contact.html our developers and administrators who are very much familiar with the settings would be glad to help you with.