What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Its the first day of the month and my form stats has not been reset!

    Asked by daledan on October 31, 2012 at 01:12 PM

    Got emails that my account form will be disabled since I have reached the limit.. but its the 1st day of the month and still NOT RESETTING.


    thank you!

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    JotForm Support

    Answered by Welvin on October 31, 2012 at 01:30 PM

    Hi, The counter resets on Eastern Standard Time. Your location is something 12 hours ahead of them.