My YouTube video isn’t showing on the preview of the form?

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    Asked on April 05, 2018 at 10:27 AM


    i have added the link to my YouTube video in the Build section and in the YouTube widget and it doesn’t seem to be pulling through on the preview?

    I’ve shared the JotForm below.

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    Answered on April 05, 2018 at 10:43 AM


    Sorry for the problem. I've inspected your form and able to reproduce the problem. I will escalate this to our developer team. We will inform you soon via this support thread.

    Thank you

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    Answered on April 09, 2018 at 03:34 AM

    hi there,

    any developments on this?

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    Answered on April 09, 2018 at 08:58 AM

     Our sincere apologies for any inconveniences caused. Unfortunately we still do not have an update on this, however the issue has been assigned to a developer who is looking into the issue.

    We will update you on this thread once issue is resolved.

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    Answered on April 11, 2018 at 05:25 AM

    Hi we apologize for the late response this should be working fine now. Please test and let us know if the problem persist.

    Widget Team