My greyed placeholder text is not being reflected in active form

  • ThrivehiveGateHouseAuto
    Asked on April 5, 2018 at 10:27 AM

    I updated placeholder text a long time ago and noticed today that the form is still displaying the jotform default of "ex: 23." Is this a bug in the form?

    Jotform Thread 1436247 Screenshot
    Page URL: https://form.jotform.us/72424200005134
  • David JotForm Support
    Replied on April 5, 2018 at 11:32 AM

    I checked your form and the placeholder text is shown on my end:

    1522942285Capture Screenshot 10

    If this is still not showing on your end, let us know and we will take another look. 

  • ThrivehiveGateHouseAuto
    Replied on April 5, 2018 at 4:49 PM

    Hey David,

    My placeholder text says "ex: 6." It displays as the jotform default "ex: 23" on the live form. It's not displaying what I enter into the form.

  • Welvin Support Team Lead
    Replied on April 5, 2018 at 5:36 PM

    It is 6. Perhaps you are viewing the other fields with 23;

    My greyed placeholder text is not being reflected in active form Image 1 Screenshot 20

  • ThrivehiveGateHouseAuto
    Replied on April 6, 2018 at 12:54 PM

    Wow. You are totally correct. My apologies!