Why isn't my form displaying on my web page?

  • Profile Image
    manisohal
    Asked on April 05, 2018 at 11:39 AM

    Hi there,


    Jot forms are not displaying on  my website https://platinumsuites.ca/.


    thanks

    Mani Sohal

  • Profile Image
    Kevin_G
    Answered on April 05, 2018 at 12:34 PM

    I have been testing your page and I can see the form appears when loading the page, but when  it finishes the form disappears: 

    15229459081.gif

    In order to make sure it's not a conflict with the JotForm code, I would recommend you to try adding a different element such as a text, image or another element that can be displayed on that form's section (note that you will need to remove the forms code). 

    If it works, please try re-embedding your form using the iFrame code, this guide will help you getting it: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    I hope this helps.