Autoresponder: Emails not receiving

  • advertisinghaus
    Asked on April 5, 2018 at 1:19 PM

    Hello, I just created a form using jotform (Form Name: Metro K9 Detection Services). This form incorporates an auto-responder. I just integrated the form and tested it and noticed that the auto-responder didn't work. Can you let me know what I'm doing wrong?

    Page URL: http://metrok9detectionservices.com/contact.html
  • Richie JotForm Support
    Replied on April 5, 2018 at 1:55 PM

    In your autoresponder email, kindly change the Recipient Email to E-mail.

    Autoresponder: Emails not receiving Image 1 Screenshot 20

    Please give it a try and let us know how it goes.


  • advertisinghaus
    Replied on April 5, 2018 at 6:23 PM

    That did the trick. Thank you.  :)