Autoresponder: Emails not receiving

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    advertisinghaus
    Asked on April 05, 2018 at 01:19 PM

    Hello, I just created a form using jotform (Form Name: Metro K9 Detection Services). This form incorporates an auto-responder. I just integrated the form and tested it and noticed that the auto-responder didn't work. Can you let me know what I'm doing wrong?

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    Richie_P
    Answered on April 05, 2018 at 01:55 PM

    In your autoresponder email, kindly change the Recipient Email to E-mail.

    Please give it a try and let us know how it goes.


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    advertisinghaus
    Answered on April 05, 2018 at 06:23 PM

    That did the trick. Thank you.  :)