Is JotForm Secure Enough?

  • Profile Image
    John Delamotte 
    Asked on April 05, 2018 at 04:01 PM

    I want to create an application form that will be collecting sensitive data, such as social security numbers. Just want to know if JotForm would be secure enough.

  • Profile Image
    BDAVID
    Answered on April 05, 2018 at 04:59 PM

    Just form is secure, you can visit our security page: https://www.jotform.com/security/ 

    On regards of collecting sensitive information, such as SSN and drivers license, you are required to implement best security practices. Please read our terms of use: https://www.jotform.com/help/8-Terms-of-Use

    "Phishing. You agree that JotForm, Inc. may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.


    Collecting Sensitive Information. You may not use the JotForm Service to collect certain types of sensitive information, including but not limited to, credit card information and any type of login credentials. You may collect some sensitive information such as social security numbers or driver’s license numbers, but you are required to use best security practices of JotForm, Inc. including SSL and Encrypted Forms features. You are solely responsible for compliance with any data protection and privacy laws and rules applicable to the sensitive information."

    Before encrypting your form, make sure to read this guide first, since there are many features such as PDF or Excel downloads report that are not supported for encrypted forms: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them