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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I have an option to Pay with Paypal or not?

    Asked by mmmmgtr on February 19, 2011 at 09:10 PM

    I'm creating a form to book a party at my restaurant. I'd like to give the option to pay the

    deposit with Paypal, but I'd also like to allow thwm to mail in a check or bring the payment

    in person. I can't figure out how to do that.....

    Page URL:

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    Answered by mmmmgtr on February 20, 2011 at 12:02 AM

    OK.... so I figured out I could add a "product" that is simply "other payment" for $0. Instead of sending me

    to Paypal, I go to the Thank You page like I had hoped. The only thing I don't like is that the product shows

    as FREE. That gives the impression that you don't need to provide a deposit. Any ideas?

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    JotForm Founder

    Answered by aytekin on February 20, 2011 at 12:27 AM

    You should probably copy the full form source code to your web site, open the page in your favorite HTML editor and remove the FREE part manually.

    Here is how you can get the form source code. Open the form on the Form Builder:
    1. Open "Setup & Share" tab on toolbar,
    2. Click on "Embed Form"
    3. Click on "Source Code" and copy the code provided.

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    Answered by edreamdesigns on October 11, 2011 at 10:44 AM

    So you can't do this and have it pop up in a lightbox?

    So many people want to give the person the option to pay by check instead.  My client wants to offer that, and wants to use the pop up form for appointments, but those who choose the option of 'pay by phone' their appointment submission doesn't get sent all the way through.

    www.lilytherese.com/readings.htm  and its the appointment form on that page.

    I just added a $0 amount and get that word "Free" and just indicated to disregard that word "Free".  but better to have it removed.   She's not getting her form submissions and I am having to check to see if any are in limbo.

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    Answered by fxr on October 11, 2011 at 05:02 PM

    hello edreamdesigns.

    You can show/hide the paypal field based on conditions.

    one example you could have pay by check or pay by paypal.

    Only the paypal option will have the redirection to paypal for the deposit.

    This example form shows of that in operation

    -> http://www.jotform.com/form/12830125253

    Is this the type of functionality you are looking for?

    Please tell me exactly what you are trying to achieve... & I will help as much as I possibly can. 


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    Answered by Liz on October 11, 2011 at 08:14 PM

    Yes almost exactly.  Wow you are great, what quick turn around response.

    I actually did it another way to force the form to be sent to my client, but it has the word "Free" in it and I had to explain why it says so.  I like your option much better but I could not find a way to put in the conditions.  

    You can find her form on this page as a lightbox:


    Many thanks for your assistance.



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    Answered by fxr on October 11, 2011 at 08:58 PM

    All you have to do is set up a condition to hide the paypay field when 'payment over the phone' is selected.


    This will stop paypal field being shown AND the redirection to paypal for payment. 

    You can also hide a 'Payment Over the Phone' field if 'online payment' is selected. 


    On a cloned version of your form, these changes look like this:


    Any closer to what you are looking for? Its just a matter of working out exactly how you want your form to look & function, but we can bypass paypal with the condition above if you want to accept payments over the phone.


    Let me know if you get stuck putting any of this together.

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    Answered by igbamb on April 11, 2012 at 09:37 AM

    Where is the condition option on the form? I would like to use it.

    Basically I want the users to skip the paypal payment and proceed with registration if they are going to pay at the door.


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    JotForm Support

    Answered by Goldo on April 11, 2012 at 09:52 AM

    You can find it by going to Setup & Embed and see Conditions on the toolbar.

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    Answered by igbamb on April 12, 2012 at 08:48 AM
    Thank you !
    Imran Bhatti
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    Answered by rhonnyk on July 30, 2012 at 11:25 AM

    If I want to do something similar but I need a the total purchase price to be calculated like it does in the PayPal field, how do I do that?  I need them to choose to purchase several things and they need to know how much to pay in full.

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    Answered by ItalyTech on July 30, 2012 at 05:08 PM


    Could you please open a new thread so we can provide you the appropiate solution for your particular case?