Sending files directly to Dropbox bypassing JotForm servers

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    Asked on October 31, 2012 at 05:18 PM


    I am using Dropbox and was wondering if there was a way in which one could disable the submissions upload so that JotForm only uploads a copy of the email information instead of the file contained in the upload?


    Say I want someone to upload a .jpg to my linked Dropbox account. Is there a way to prevent that .jpg graphic file from ever reaching the JotForm file Submssions page - thus not consuming any space on JotForm and only using space via Dropbox?

    Your support staff has mentioned: "What happen is that files are saved on your jotform account first before it gets forwarded to dropbox." in another thread. Is it possible to bypas files from being saved on our jotfom accounts and only have the files save to our Dropbox account?

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    Answered on October 31, 2012 at 05:25 PM

    Hi there!

    Unfortunately, no there is no way around this.

    In fact, whenever there is an integration with any third party service, what happens is that a copy of the submission is forwarded.

    Hope this answers your question!

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    Answered on October 31, 2012 at 07:00 PM

    Hello and thank you. 

    I hope your team considers granting Dropbox linked users the ability to bypass (or giving users the option of choosing between Dropbox and jotfom as the locations for their form attachments) having their attachments saved twice (JotForm and Dropbox). This will eliminate the need to take up unnecessary space on both Dropbox and via their JotForm Submissions account.

    I suggest this because many Dropbox users, such as myself, might appreciate the cool feature of your service allowing users to access their submission form data (BTW: Your .PDF creation and Submissions data page is excellent), but prefer to have all file attachments save directly to their Dropbox instead of having that extra copy uploaded on your servers, taking up extra storage space.

    Again, your form services are outstanding. However, there are several plugins (For example: offers several Dropbox plugins ) and services that enable Dropbox users the ability to allow others to upload files directly to a Dropbox folder of their choice, and/or their Public folder, without requiring them to be stored on an additional server with space limit.

    Having attachements upload to Dropbox, in addition to having a copy of that attachment uploaded to your servers, seems to weaken the need to link a Dropbox account. 

    Form submission data - A great feature w/ makes perfect sense for users to have account limits in addition to number of submission limits.

    Dropbox or Google Drive linked accounts - A great feature. However, users should have the ability to prevent attachments from being uploaded to your servers with limitations, in addition to their Dropbox folder.

    This should certainlly be the case in situations where confidential data is uploaded via your form to a Dropbox account. Some users may not wish to have that information stored and shared anywhere outside of Dropbox.


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    Answered on October 31, 2012 at 07:55 PM

    Thank you for your feedback.

    I have escalated your inquiry to our Management. However, please note that our system is designed to accept the data on our servers, and then do all the processing task such as sending emails, using integration with 3rd party services, generating reports and so forth. It may be not that easy to write a system that can bypass mentioned stage, and send the files directly to Dropbox.

    We will let you know if we get any updates on this.

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    Answered on November 01, 2012 at 12:07 PM

    No, this feature is not possible. Since the file must first be uploaded to JotForm servers. Then a process transfers these files to Dropbox. 

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    Answered on November 01, 2012 at 09:15 PM

    Thank you both for the fast response. Your support forumn and service is outstanding. I appreciate the follow-up.

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    Answered on November 01, 2012 at 09:21 PM


    We truly appreciate your feedback!

    Please do not hesitate to contact us again for further help


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    Answered on March 17, 2013 at 02:40 PM

    Hi there cam across this post, and it kind of answers one of my questions,  although I am looking more into the audio file uploading option. Couple of things, is there anyway I can auto delete the submissions from jotform once they have been transfered to my dropbox, and is there a maximum amount of simultaneous users for my upload files forms as for my purpose there could well be over 100 - 1000 people uploading files at any given time. Thanks for a great product.


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    Answered on March 17, 2013 at 02:58 PM

    Auto deletion is currently not possible. Moreover, there is no problem with simultaneous uploads with Jotform, however, you might consider the upload limits of Dropbox in that case.


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    Answered on March 21, 2013 at 10:36 AM

    thanks for the Answer I have enough dropbox space is Jotform looking into other cloud based connections? as I have Bitcasa infinate solution. Guess it is when they release a public API. Thanks

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    Answered on March 21, 2013 at 12:23 PM


    Sounds new but a good one indeed. I can forward that as a feature request when public API will be released.

    Thanks for your suggestions, it's greatly appreciated!