Question regarding 3 payment limit with free account.

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    Asked on April 05, 2018 at 09:13 PM

    As I understand it, with the free account users receive (3) payment submissions. I assume that each PayPal submission is considered as (1) submission?

    What occurrs if the (3) Free are exceeded? Will users still be able to submit their order, but payments will not be processed? 

    Thank you



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    Answered on April 06, 2018 at 01:48 AM

    Correct, with a Free plan you can receive 3 payment submissions per month.

    If you exceed that limit, your forms will be temporarily disabled until either you upgrade or wait for next first of the month when all monthly limits reset.

    Let us know if you have any further questions.

    Thank you!