- FlygirlAsked on April 05, 2018 at 09:58 PM
Hello!! I have two forms from customers that are incomplete. I do I get them to go through so that I can receive the payments??
- JotForm SupportNik_CAnswered on April 06, 2018 at 02:23 AM
Incomplete payments https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ will occur if your users close the form/page before finishing the payment.
If you complete those submissions, a user will not be charged, the only way for user to be charged is to submit the form again.
If you have any further questions or had something else in mind, please let us know.