No one has replied to my seven e-mails about Spud in two months. Can I call or receive a call or e-mail?

We're sorry for any inconvenience, but we didn't receive any email from your email address (jumasball@aol.com) and this is your first thread in our Support forum, if you sent the email from some other email address please let us know from which one so we can check.

Thank you!

I never used any other screen name; this is the one and only e-mail I have ever used since the very first day I started using a computer about 20 years ago.  You folks even sent me two updated pictures of Spud to this very same screen name, which I will attempt to send back to you so you can see.
 
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We do apologize for any inconvenience caused. Can you kindly post your message here, so we could answer it right away? 

Thank you.

These are the two updated photos I received of Spud in March when you said you didn't have my e-mail address.
 
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Unfortunately, we cannot see any photos or images attached at this thread. Can you please clarify what issue you are experiencing, so we could help you?

Here is a guide, which describes the process of posting images at our forum:

How-to-Post-Screenshots-to-Our-Support-Forum

We will wait for your response.