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lrg4Asked on April 6, 2018 at 1:26 AM
I have a form that uses the voice recorder widget to record multiple sound files. When a form is submitted, I see the submission online and receive an email. When I click on the links in either place, the .wav files automatically download, but when I try to open them in a player or audio software, they do not work (I keep getting an error message that it is "not recognized"). How do I fix this?
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Nik_CReplied on April 6, 2018 at 5:11 AM
I checked your submission and related files, but I wasn't able to replicate any issue, the files are opening fine:
So the issue must be related to the application you're using to open that wav file on your device. Please try using some other one, for example, I used Quicktime player above and it worked fine.
Let us know how it worked.
Thank you!