- FernandoAsked on April 06, 2018 at 07:49 AM
I tried to do my login but I can't
I tried to reset my login but I don't receive my email
May you help me?
I need to fix one Form...
- JotForm SupportKiranAnswered on April 06, 2018 at 09:46 AM
I have checked your email address and see that there are no accounts registered with it. However, as I check your last edited form I see that the account is associated with the account FMBOX. This account is currently holding Silver subscription plan and if you are referring to this account, you may try logging in using the account username. If you have forgotten the password, you may request for a password reset from the login screen so that the password reset link shall be sent to the registered email address.
Hope this information helps! If you are referring to a different account, please let us know. We will be happy to assist.