Why I'm not receiving completed forms?

  • stevward
    Asked on April 6, 2018 at 10:48 AM

    I just went in an found the last few weeks of questionnaires have not been forwarded to me.  This happened before and you found my email blocked.  Can you check it for me, please?  Thanks

  • Nik_C
    Replied on April 6, 2018 at 11:51 AM

    I'm not sure if this is the email that you should be receiving emails to steven.ward@g2fi.com?

    I checked it and it is not in the Bounce list: 

    1523029739Screen Shot 2018 04 06 at 5 Screenshot 10

    If it is some other email address, you can check as well the Bounce list, by following: 

    https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

    Let us know if you have any further questions.

    Thank you!

  • stevward
    Replied on April 6, 2018 at 12:43 PM
    Thank you for checking.
    Steven D. Ward
    www.g2fi.com
    ...