Subscription:payment problems

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    Asked on April 06, 2018 at 11:03 AM

    I just upgraded to the highest level but I went through some of the other, we were charged $190 for the month.  it was only supposed to be $99.

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    Answered on April 06, 2018 at 12:09 PM

    I have checked your invoices and you have upgrade from Silver to Gold monthly and lastly to Bronze Yearly. The $190 is for the Bronze yearly subscription you have upgraded.

    Hope this information helps.

    Please let us know if you have further questions.