- cromoffcmsAsked on April 06, 2018 at 12:17 PM
- JotForm SupportNik_CAnswered on April 06, 2018 at 12:56 PM
I checked your logs and I saw that your emails are sent from SMTP email: firstname.lastname@example.org.
So emails are sent from your own domain.
And the message you saw is usually showing when the sender is unknown.
Please try adding the sender email to your contact list, that should solve the problem.