Billing: Why isn't the upgrade showing on my account?

  • flamingocontracting
    Asked on April 6, 2018 at 1:11 PM

    Hi - I paid for upgrade from free to Bronze, and the money has left my bank, but I am still showing as needing to upgrade, and it says I'm on 5/5 forms. Help?!

  • Kevin Support Team Lead
    Replied on April 6, 2018 at 1:36 PM

    Apologies for the inconveniences this caused to you. 

    I have checked and I can confirm your upgrade, I have corrected the status of your account now, please kindly check and let us know if you have questions. 

    Thanks. 

  • flamingocontracting
    Replied on April 6, 2018 at 2:43 PM
    That looks better!
    Many thanks.
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