Billing: Why isn't the upgrade showing on my account?

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    Asked on April 06, 2018 at 01:11 PM

    Hi - I paid for upgrade from free to Bronze, and the money has left my bank, but I am still showing as needing to upgrade, and it says I'm on 5/5 forms. Help?!

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    Answered on April 06, 2018 at 01:36 PM

    Apologies for the inconveniences this caused to you. 

    I have checked and I can confirm your upgrade, I have corrected the status of your account now, please kindly check and let us know if you have questions. 


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    Answered on April 06, 2018 at 02:43 PM
    That looks better!
    Many thanks.