I do not want to use a payment processor

  • Profile Image
    Asked on April 06, 2018 at 05:33 PM

    When i go to "preview form," fill it out and click submit,, I keep getting an embedding issue/paypal.  

    I did not choose papal - I don't want any payment information.  I'm trying to get this to go to a google form to load our registrations.  I keep getting the attached error.  I can't get paypal to "unclick" in settings.

  • Profile Image
    Answered on April 06, 2018 at 09:42 PM

    I checked your form and I can see that the Products/Payment field is using PayPal.

    If you do not want to use a payment processor, I suggest you use the Purchase Order tool. This tool allows you to use the products field without integrating to a payment processor. Here's a guide: https://www.jotform.com/help/460-How-to-Create-Payment-Form-with-Purchase-Order.

    In the Form Builder, select the payment field and then click the "Trash" icon.


    After that, add the Purchase Order field and the products should still be available.

    Hope that helps. Thank you.