How do I disable the attachment of uploaded forms in a notification email

  • bradleyj99
    Asked on April 6, 2018 at 7:13 PM

    I have the setting set to "No" -- see screenshot, but the email notification upon form completion will always attach the uploaded files.

    For security, I want to receive all of the form field summary info by email, but to have to then log in to Jotform account to retrieve and download any files that were uploaded.

    Thanks,

    Brad

    Jotform Thread 1437897 Screenshot
  • John_Benson
    Replied on April 7, 2018 at 12:25 AM

    I cleared your form cache on our server. Please check it and if the issue still persists, try removing the Form field of the File Upload field in the Notification email. Here's a screenshot:

    1523075112tet23t Screenshot 10

  • bradleyj99
    Replied on April 7, 2018 at 10:43 AM
    Thanks, the cache clearing didn't change anything, but removing the
    {input9} worked.
    Is there a way to update the field so that the email notification alerts
    the recipient that an upload was made (and is accessible by logging in to
    jotform account)? Essentially, I just need the field to show y/n if form(s)
    were uploaded, but *not* to include the form itself.
    Thanks,
    Brad

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  • John_Benson
    Replied on April 7, 2018 at 1:38 PM

    Hello Brad,

    To avoid confusion, we will be addressing your new question to this thread: https://www.jotform.com/answers/1438140

    Thank you.