How do I disable the attachment of uploaded forms in a notification email

  • Profile Image
    bradleyj99
    Asked on April 06, 2018 at 07:13 PM

    I have the setting set to "No" -- see screenshot, but the email notification upon form completion will always attach the uploaded files.

    For security, I want to receive all of the form field summary info by email, but to have to then log in to Jotform account to retrieve and download any files that were uploaded.

    Thanks,

    Brad

  • Profile Image
    John_Benson
    Answered on April 07, 2018 at 12:25 AM

    I cleared your form cache on our server. Please check it and if the issue still persists, try removing the Form field of the File Upload field in the Notification email. Here's a screenshot:

    1523075112tet23t.png

  • Profile Image
    bradleyj99
    Answered on April 07, 2018 at 10:43 AM
    Thanks, the cache clearing didn't change anything, but removing the
    {input9} worked.
    Is there a way to update the field so that the email notification alerts
    the recipient that an upload was made (and is accessible by logging in to
    jotform account)? Essentially, I just need the field to show y/n if form(s)
    were uploaded, but *not* to include the form itself.
    Thanks,
    Brad

    ______________
    bradley j. vaccaro, president/ceo
    allpointe insurance services
    ca license 0d97293
    o 888-992-2244 x2 | m 415-305-4268 | f 415-520-5554
    *employer tools * | yelp

    | facebook
    | linkedin

    ...
  • Profile Image
    John_Benson
    Answered on April 07, 2018 at 01:38 PM

    Hello Brad,

    To avoid confusion, we will be addressing your new question to this thread: https://www.jotform.com/answers/1438140

    Thank you.