I am no longer getting email notifications when someone submits a form.

  • timmcbrayer
    Asked on April 7, 2018 at 12:05 PM

    Why is that? 

  • Jed_C
    Replied on April 7, 2018 at 1:55 PM

    Your email is not in our bounce list when I checked. Is this happening with all of your forms or just certain form? 

    If issue is isolated to only one or two forms, kindly share to us the form URL so we can check. In the meantime, please follow the suggestions in our guide here https://www.jotform.com/help/364-Why-Am-I-Not-Receiving-Email-Notifications and see if that helps.

    Let us know if you have any questions or if you need further assistance.