CHANGE E-MAIL RECIPIENT (condition): The email didn't automatically populate.

  • NeuroSupporter
    Asked on April 7, 2018 at 12:44 PM
    When I set up the condition, the email didn't automatically populate. I had to search the input for the actual input field which is for the Client's email.
  • Mike_G JotForm Support
    Replied on April 7, 2018 at 1:05 PM

    When you are creating a condition to send an email notification conditionally using the CHANGE E-MAIL RECIPIENT conditional logic, the EMAIL option in the condition is automatically filled with the account email address.

    1523120236t12 51 00 Screenshot 10

    On the other hand, if you are creating a condition for the email autoresponder in your form, then the EMAIL option in the condition will be automatically filled with the unique name of the email field. — How-to-Find-Field-IDs-and-Names

    1523120490t12 52 04 Screenshot 21

    I hope this helps. If you have other questions or concerns regarding this, please feel free to let us know.