Issue logging in

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    Asha Bonaparte 
    Asked on April 07, 2018 at 01:38 PM

    I just tried to log-in to view my account and I got a message saying login error: SUSPENDED.  What does that mean?

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    John_Benson
    Answered on April 07, 2018 at 02:44 PM

    I checked the email address (ashakm@aol.com) and I did not find any JotForm account associated with it.

    Please provide any of these following so we can investigate it further:

    - account username

    - the correct email address registered to the account

    - form link associated with the account

    - the website where the form is embedded

    We'll wait for your reply. Thank you.