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VykrutasAsked on April 7, 2018 at 2:57 PM
Hello, I have set up a form and sent the link out and guests are using it to register for my event but I am not receiving any emails from JotForm - not even the email verification email. My email is school@vykrutas.com.
Page URL: https://www.jotform.com/myforms -
Welvin Support Team LeadReplied on April 7, 2018 at 3:45 PM
You have already corrected the email address as far as I could see it. Your last submission is sent to the correct email based on our logs. Please check your spam folder for the email if you haven't received it in your inbox.
We also recommend whitelisting Jotform as a measure to avoid this kind of problem in your forms. You can find our list here https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses.
Let us know if you need further assistance.