I am not receiving emails from JotForm

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    Vykrutas
    Asked on April 07, 2018 at 02:57 PM

    Hello, I have set up a form and sent the link out and guests are using it to register for my event but I am not receiving any emails from JotForm - not even the email verification email. My email is school@vykrutas.com.

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    Welvin
    Answered on April 07, 2018 at 03:45 PM

    You have already corrected the email address as far as I could see it. Your last submission is sent to the correct email based on our logs. Please check your spam folder for the email if you haven't received it in your inbox. 

    We also recommend whitelisting Jotform as a measure to avoid this kind of problem in your forms. You can find our list here https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    Let us know if you need further assistance.