Getting Only one entry is allowed error when submitting form

  • Profile Image
    Asked on April 07, 2018 at 07:43 PM

    I submitted a ticket yesterday about the signatures not working on my form via phones.

    Now, when I or others test the form on the webiste we get the following message:

    warning.pngSorry! Only one entry is allowed.

    I'm not sure if I'm doing something wrong, but I REALLY need this form to work quickly as I'm using it for time-sensitive enrollment purposes.

    Here's the link to the form:

    No matter what we select, we always end up with the same error message. Also, the phone signature issue is not fixed.

    I hope you are able to help me quickly!


    Julie Schroer

  • Profile Image
    Answered on April 07, 2018 at 08:02 PM


    The reason for the "Only one entry allowed" submission alert from the form was due to the Unique Submissions feature being enabled on your form

    1523145646zzz 2018-04-08 07.57.20.png

    User guide: How to Set Unique Submissions on a Form

    You can disable the feature if you want to allow multiple non unique submissions.

    I hope this help. Let us know if you need further assistance.