AUTOSUSPENDED

  • WeeSik Jung
    Asked on April 8, 2018 at 5:11 AM

    Hi, my login ID is "bannerfactory4u" and my email address is "bannerfactory4u@gmail.com".

    I can't use my jotform account because of AUTOSUSPENDED.

    Could you check and solve that problem?

    I need to us some forms ASAP, thanks. :)

  • Irene JotForm Support
    Replied on April 8, 2018 at 6:17 AM

    Your account was autosuspended because of the following form Dealer Registration in your account asking login information. This violates our terms.

    1523182529jotform20180408181446 Screenshot 10

    We have deleted the login fields (username/email & password) in your form and unsuspended your account. You can now log in.

    Please refrain from making fields like this to avoid account suspension.