Email domain change

  • toni@prosecra.com
    Asked on April 8, 2018 at 4:53 PM

    All jot submissions come to former email - Toni@ProseCRA.com, and are decrypted there, which is now forwarded to Toni@ProseFlorida.com.  This is our new domain.  Do I need to do anything?

    Also, where do I find the "account" information on the home page so that I can update same?

    Thank you.

    Toni

  • jonathan
    Replied on April 8, 2018 at 5:09 PM

    You can edit/change your account information and details in your My Account Profile page (link : https://www.jotform.com/myaccount )

    As for the form submission emails, if you need to change the form submission intended Recipient Email, you can follow the steps from the user guide: How to Find and Change the Email Address Used for Notification Email

    I hope this help. Let us know if you need further assistance.