Why is Jotform Android app always asking for Password?

  • Profile Image
    InfoWMS
    Asked on April 09, 2018 at 03:56 AM

    Hi there,

    I always seem to have issues viewing forms or submissions when I am on my Android mobile phone.

    Sometimes it keeps telling me login in.

    Is this a known fault?

  • Profile Image
    TREVON
    Answered on April 09, 2018 at 09:24 AM

    I tested the app on my android device and I could not replicate the issue. The most likely explanation would be if you changed your password.

    In that case I would recommend you sign out from the application and Login afresh.