What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    In IE8 on Windows XP using the dreamweaver embed code, the page crashes

    Asked by interchanges on November 01, 2012 at 10:00 AM

    The page will not load when I try using IE8 on Windows XP using the html code output (embed - Dreamweaver).

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    JotForm Support

    Answered by jonathan on November 01, 2012 at 10:03 AM

    Hi,

    Can you please provide us more details. Was the form embedded on a website? Can you share to us the URL of the website where we can check.

    Will await for your response.

    Thanks.

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    Answered by interchanges on November 01, 2012 at 10:12 AM
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    JotForm Support

    Answered by Deygus on November 01, 2012 at 10:32 AM

    Have you tried embedding the Form in an iFrame? If not you can read more on how to do that here: http://jotpoll.com/help/148-How-to-get-your-Form-s-Iframe-Code and if you are still having trouble let us know.

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    Answered by interchanges on November 01, 2012 at 10:35 AM

    unfortunately, because we're using a non-standard font on the labels, the form needs to be hard coded on the page.

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    JotForm Support

    Answered by jonathan on November 01, 2012 at 10:44 AM

    @interchanges

    Hi, I was actually able to reproduce the page crash on WinXP IE8. But they are just fine on any other browser including Win7 IE8.

    Just for debugging purposes, can we try using the Iframe code temporarily? And let us check again the result when used in WinXP IE8 configuration.

    Please inform us if you can able to accomodate my request.

    Thanks.