Can I have the limit of answers I receive?

  • Siteaquifazarte
    Asked on April 9, 2018 at 9:35 AM

    Good day. In the free plan I have a limit of answers that I receive? Thank you.


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    Oe bom dia.

    No plano gratuito eu tenho um limite de respostas que eu recebo ?

    Obrigado.

  • Jan
    Replied on April 9, 2018 at 11:35 AM

    Are you planning to limit the number of submissions to your form? If yes, then please check this guide and look for the "Disable on Submission Limit" section. Here's the link: https://www.jotform.com/help/137-How-to-Limit-Submissions-in-a-Form.

    You can also limit the submission based on the browser and IP address. Please refer to this guide: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form.

    Lastly, you may also use the Unique Question feature. For more details, open this link: https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question.

    Hope that helps. If you have any questions, let us know. Thank you.

  • Siteaquifazarte
    Replied on April 9, 2018 at 12:44 PM


    Good afternoon. I'm talking about it. Can I receive only 100 answers? Do I need to buy a plan to have more answers? Thank you.

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    1523292273Captura de Tela 2018 04 09 à Screenshot 10Boa tarde.

    Estou falando sobre isso. Eu posso receber apenas 100 respostas? Preciso comprar um plano para eu ter mais respostas?

    Obrigado.

  • Jan
    Replied on April 9, 2018 at 1:51 PM

    I believe you are referring to the form submissions. Under the Free plan, you can only receive 100 submissions per month. The monthly reset happens every 1st day of the month.

    If you are expecting more than 100 form submissions, then you need to upgrade to a paid plan. Here's a guide: How-to-Upgrade-My-Account.

    You may also perform these tasks to increase your submission limit. Here's the link: https://www.jotform.com/myaccount/getMore.

    I also recommend you to check this article: Understanding-Your-Account-Usage-and-Limits.

    Hope that helps. If you have any questions, Let us know. Thank you.

  • Siteaquifazarte
    Replied on April 9, 2018 at 3:23 PM
    Good afternoon.What would the submissions form be?
    Boa tarde. Oque seria o formulário de submissões


  • David JotForm Support
    Replied on April 9, 2018 at 4:18 PM

    A form submission is each time the form is completed.  When the user presses the submit button and the submit process completes, a form submission is counted.