Can we resend confirmation email to registrants?

  • Profile Image
    Uniyearbook
    Asked on April 09, 2018 at 11:05 AM

    Hello,


    Can we resend confirmation email to registrants? In many cases confirmation emails after registration ends up in junk folders, or in some cases registrants report, that they did not receive it at all. We include Edit Submission link in their registration email, and other important information about our pricing deadlines etc.

    So my question is there any way to resend them confirmation emails? Or is there any way to resend them their Edit Submission link somehow? 


    I am looking forward to your reply.

  • Profile Image
    david
    Answered on April 09, 2018 at 12:42 PM

    Confirmation emails can be sent again manually from the submission page:

    https://www.jotform.com/help/269-How-to-View-Form-Submissions

    Select the submission you want to forward, then click on the "Forward" button: