Can we resend confirmation email to registrants?

  • Uniyearbook
    Asked on April 9, 2018 at 11:05 AM

    Hello,


    Can we resend confirmation email to registrants? In many cases confirmation emails after registration ends up in junk folders, or in some cases registrants report, that they did not receive it at all. We include Edit Submission link in their registration email, and other important information about our pricing deadlines etc.

    So my question is there any way to resend them confirmation emails? Or is there any way to resend them their Edit Submission link somehow? 


    I am looking forward to your reply.

  • David JotForm Support
    Replied on April 9, 2018 at 12:42 PM

    Confirmation emails can be sent again manually from the submission page:

    https://www.jotform.com/help/269-How-to-View-Form-Submissions

    Select the submission you want to forward, then click on the "Forward" button:

    Can we resend confirmation email to registrants? Image 1 Screenshot 20