What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    i suspect my jot form is not setup correctly on my website. can you help me?

    Asked by kndobano on November 01, 2012 at 11:20 AM

    my jot set is set up at http://club-cbbj.webs.com in the join club-cbbj button. when applicants fill the form nothing happens to inform me and the new members are not reflected in the members button.

    Page URL:
    http://club-cbbj.webs.com

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    Answered by pinoytech on November 01, 2012 at 11:25 AM

    Hi there,

    You forgot to add your Recipient E-mail address on your form's notification, that's the reason why to didn't receive any email/notification if someone fills your form and submits. Please check your form's notification and add your email address on your Recpipient Email.

    If you need further assistance, do let us know.

    Thank you!

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    Answered by kndobano on November 01, 2012 at 11:31 AM
    Email notification is there and I just did a test and an empty application was received
    Sent from my iPhone
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    JotForm Support

    Answered by liyam on November 01, 2012 at 11:35 AM

    JotForm is designed to receive submissions so you will be able to check your submissions by receiving email notifications and/or checking your submissions page.

    To check your submissions page, you will need to login to JotForm, select the form and view the submissions.

    Also, your New Members page is not associated to the data that you get from JotForm, so your data is not going to appear there.  You can create a report

    After creating your report, you will be given an iframe code which you can embed on your New Members page.

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    Answered by pinoytech on November 01, 2012 at 12:05 PM

    Yes, you've already email notification on form but you forgot to add your email address on your form's notification Recipeint E-mail. You can use this guide for finding email address for submission notification. http://jotpoll.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Thank you!

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    Answered by kndobano on November 01, 2012 at 12:18 PM
    Ok thanks I think I got it now
    Sent from my iPhone