PayPal subscription options

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    Asked on November 01, 2012 at 11:25 AM


    We were using Jotform's Paypal subscription option, and it seems like it doesn't work anymore. It redirects our customers to a PayPal sandbox option, and won't allow them to subscribe to our offers.


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    Answered on November 01, 2012 at 11:40 AM

    Hello there!

    Thank you for bringing this up to our attention!

    I have tested a couple of paypal integrations and when offerign a subscription it is redirecting to the Paypal's sandbox page.

    I have forwarded this issue to our dev team and they will let you know as soon as there is an update.

    We apologize for the inconvenience! 

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    Answered on November 01, 2012 at 12:18 PM

    We have made a fix on PayPal and accidentally released it in sandbox mode today. It is fixed now. Terribly sorry about this mistake.