Why can't I download photos?

  • bhogarth
    Asked on April 9, 2018 at 2:30 PM

    When I try to download/click on the url on the submissions page, it shows preparing to download in Safari, but never does.

    1523298560Screen Shot 2018 04 09 at 2 Screenshot 101523298581Screen Shot 2018 04 09 at 2 Screenshot 21

    Jotform Thread 1439387 Screenshot
  • Nik_C
    Replied on April 9, 2018 at 3:28 PM

    I tested the issue you mentioned, but I wasn't able to replicate it, the file downloaded fine:

    1523302057Screen Shot 2018 04 09 at 9 Screenshot 10

    Could it be that the issue is related to your network?

    Are you still able to replicate?