I get a Form engine failed - #8j1h17f1 error when previewing my form

  • SarahOfferman
    Asked on April 9, 2018 at 3:39 PM

    Hi there,

    I went into my JotForm account to update a form I've been working on, and came across an error that says "Form Failed".  Is there a way to recover my work, or will I need to start over?  Here is the link to that  form https://form.jotform.com/80524548564159.                                                                                                                               I should mention that I did not check the other forms I have created.

    Thanks for your help,

    Sarah Offerman




  • Welvin Support Team Lead
    Replied on April 9, 2018 at 4:41 PM

    I've fixed it for you. It's the broken image on the Welcome Page that's causing the problem. I choose the Basketball icon to fix it;

    I get a Form engine failed   #8j1h17f1 error when previewing my form Image 1 Screenshot 20

  • SarahOfferman
    Replied on April 9, 2018 at 5:43 PM
    Everything seems to be in order. Thanks for your quick response!
    Sarah Offerman
    District Assistant, Linn-Mar Community Schools
    phone: (319) 447-3145 | (319) 447-3100
    email: sofferman@linnmar.k12.ia.us
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