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woolymomof9Asked on April 9, 2018 at 4:38 PM
Hello,
I am trying to create a sign up form for an event with a donation payment. When my registers try to pay they get an error page that pops up. I cannot see a place to adjust so this does not occur.
Thanks.
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David JotForm Support ManagerReplied on April 9, 2018 at 5:28 PM
I just did a submission test in your form, and it went through successfully. It took me to the PayPal page. You may find that submission test in your Incomplete Payments dashboard: https://www.jotform.com/help/135-How-to-View-Incomplete-Payments
Let us know if the issue persists.