- woolymomof9Asked on April 09, 2018 at 04:38 PM
I am trying to create a sign up form for an event with a donation payment. When my registers try to pay they get an error page that pops up. I cannot see a place to adjust so this does not occur.
- JotForm SupportBDAVIDAnswered on April 09, 2018 at 05:28 PM
I just did a submission test in your form, and it went through successfully. It took me to the PayPal page. You may find that submission test in your Incomplete Payments dashboard: https://www.jotform.com/help/135-How-to-View-Incomplete-Payments
Let us know if the issue persists.