My Stripe integration stopped working

  • Profile Image
    BentonDems
    Asked on April 09, 2018 at 05:41 PM

    I built a form with stripe connected and it worked fine for about a week. Now when I (or anyone) clicks to submit a purchase it just says "please wait" -- forever.

    I thought it might be because I didn't have an SSL set up, so my web host (Bluehost) set it up, and it still won't work.

    It's a Wordpress site, so I tried the iframe embed, no go. I tried the Wordpress embed, both of them, no go.

    I cloned my original form - no go.

    I tried the form on YOUR site at the preview form area - still no go.

    What do I need to do to get this to work???

  • Profile Image
    BDAVID
    Answered on April 09, 2018 at 06:51 PM

    Please try embedding your form using the Iframe code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the Iframe part in your webpage, example:

    1437425927iframecode.png

    You might need to set the scrolling property to "yes", example:

    1437426072scrolling.png