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estallmanAsked on April 9, 2018 at 8:56 PM
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David JotForm Support ManagerReplied on April 9, 2018 at 11:21 PM
I just checked in our records, and there is no subscription payment for your account username "estallman", if this is not the account you upgraded, please let us know which one is, also provide us the subscription number, so we can locate the charge and refund it.