Account: Unable to login into account

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    jyotsna b 
    Asked on April 10, 2018 at 01:45 AM


    I am unable to login into my jotform account . Even after resetting it is not logging .

    gmail : , user id : jyotsnab .


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    Answered on April 10, 2018 at 03:13 AM

    Your "Login/Signup" form have fields against our Terms of Use because it is asking for login credentials;

    1523344275Screen Shot 2018-04-10 at 10.0

    Phishing. You agree that JotForm, Inc. may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    I have removed that field from your form and re-activated your account.

    Thank you for contacting JotForm!

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    jyotsna b 
    Answered on April 10, 2018 at 03:43 AM
    okay thank you