Google Spreadsheets Integration: Second field representing "First name" is not showing on the online excel sheet

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    Asked on April 10, 2018 at 05:37 AM


    I have a form exporting data to excel automatically. Yet, I have a problem with the second field representing "First name". it is not showing on the online excel sheet for all respondents. 

    How can I resolve this?

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    Answered on April 10, 2018 at 07:27 AM

    I have manually pushed your missing submissions to your spreadsheet for this form. Could you check on your side, too?

    If the problem still persists, I can suggest you remove the Google Spreadsheet Integration from your form and re-integrate it.

    Also, we highly do not recommend editing the spreadsheet which is integrated with your form. If an integration is broken, the common reason is probably editing the sheet.

    I hope it helps. If you need any further assistance, do not hesitate to contact us.