What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    GAH! Submit button not working :S

    Asked by Natanis on November 01, 2012 at 03:02 PM

    I have a submit button on my form and it says please log into facebook first. Then there is no where for people to press to submit their info. People are getting a little frustrated including me. Why is the submit button a log in button for facebook???

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  • Profile Image
    JotForm Support

    Answered by NeilVicente on November 01, 2012 at 03:18 PM


    That happens because you have integrated the form to Facebook. Our Facebook integration fetches information from a person's Facebook account, hence the  need to log in to Facebook before being able to submit the form.

    If this isn't what you need, remove the form's FB integration to revert back to the good ol' submit button. Refer to the images below to learn how to do it.


    Hope this helps.


  • Profile Image
    JotForm Support

    Answered by NeilVicente on November 01, 2012 at 03:28 PM

    I would like to add that if you really did want the Facebook integration (to capture Facebook profile information from your users), kindly ignore my previous response.

    Your Facebook application (used in the integration) should use the same domain as that of your form.

    If your form is on jotform.ca, your application should use jotform.ca as well.