- tuckandbundleAsked on April 10, 2018 at 01:24 PM
We reached out to you about a week ago regarding this issue and followed your instructions from link:https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email and changed our new notification email to be sent to firstname.lastname@example.org
However, for some reason the notifications are still being sent to our previous email (email@example.com)
Could you please advise on how to fix the issue?
Tuck and Bundle
- JotForm SupportRichie_PAnswered on April 10, 2018 at 01:53 PM
I checked your email notification in your form and it seems you have change it already.
Kindly try to test a submission and let us know if the issue still remains.