Email notification: emails are sent to old email

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    tuckandbundle
    Asked on April 10, 2018 at 01:24 PM

    We reached out to you about a week ago regarding this issue and followed your instructions from link:https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email  and changed our new notification email to be sent to info@tuckandbundleshop.com

    However, for some reason the notifications are still being sent to our previous email (mirandagtripp@gmail.com)

    Could you please advise on how to fix the issue?


    Thank you,

    Tuck and Bundle

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    Richie_P
    Answered on April 10, 2018 at 01:53 PM

    I checked your email notification in your form and it seems you have change it already.

    Kindly try to test a submission and let us know if the issue still remains.

    Thank you.