Can I get an email notification when the monthly bill is available?

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    myrgau
    Asked on April 10, 2018 at 02:23 PM

    Can I get a notification when the monthly bill is available?

    Thank you.

    MG

  • Profile Image
    Victoria_K
    Answered on April 10, 2018 at 03:13 PM

    Unfortunately, I am not sure if I understand your question correctly. But, I suppose that you want to receive emails before the subscription is renewed. Probably you will not receive such emails from JotForm, but some payment processors are sending reminders.

    All subscriptions are renewed automatically at the same billing date and if the payment is not successful, you will receive a notification from JotForm. You can also review all your invoices at the Billing page of your account: https://www.jotform.com/myaccount/billing

    Hope this helps. But, if you need more help, please let us know.