Embedded form shows form over quota error

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    jrupp
    Asked on April 10, 2018 at 04:28 PM

    I'm wondering when my form quota resets. 

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    Richie_P
    Answered on April 10, 2018 at 05:30 PM

    I checked your website it seems that , the form should be working now as the monthly reset was implemented already.

    I tested your form "COS" and I was able to view it using the direct URL link without the form over quota error.

    Here is my screenshot:

    Kindly re-embed your form in your website and let us know if the issue still remains.

    Thank you.

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    jrupp
    Answered on April 10, 2018 at 06:04 PM

    Thank you for your quick response. I see that as well, when I view it on jotform.com. However, even after re-embedding it and even emptying my browser cache, it's still showing it's over quota when I view it on the actual website. 

    http://communityoperatingsolutions.com/index.php/contact-us

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    Jan
    Answered on April 10, 2018 at 08:34 PM

    I was able to replicate the issue. I have cleared your form cache and I can verify that it is working properly now.

    152340663504-11-j3rmg.png

    Please verify and let us know if you are still having issues. Thank you.

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    jrupp
    Answered on April 11, 2018 at 12:25 PM

    Thank you! We're good now.