Embedded form shows form over quota error

  • jrupp
    Asked on April 10, 2018 at 4:28 PM

    I'm wondering when my form quota resets. 

  • Richie JotForm Support
    Replied on April 10, 2018 at 5:30 PM

    I checked your website it seems that , the form should be working now as the monthly reset was implemented already.

    I tested your form "COS" and I was able to view it using the direct URL link without the form over quota error.

    Here is my screenshot:

    Embedded form shows form over quota error Image 1 Screenshot 20

    Kindly re-embed your form in your website and let us know if the issue still remains.

    Thank you.

  • jrupp
    Replied on April 10, 2018 at 6:04 PM

    Thank you for your quick response. I see that as well, when I view it on jotform.com. However, even after re-embedding it and even emptying my browser cache, it's still showing it's over quota when I view it on the actual website. 

    http://communityoperatingsolutions.com/index.php/contact-us

  • Jan
    Replied on April 10, 2018 at 8:34 PM

    I was able to replicate the issue. I have cleared your form cache and I can verify that it is working properly now.

    152340663504 11 j3rmg Screenshot 10

    Please verify and let us know if you are still having issues. Thank you.

  • jrupp
    Replied on April 11, 2018 at 12:25 PM

    Thank you! We're good now.